Refund Policy
Refund Policy
At King’s Archive, we’re committed to delivering high-quality pieces and a smooth, reliable experience from the moment you place your order.
Damages & Issues
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us within 30 days of delivery so we can make it right.
To request a replacement or refund:
• Email us at support@shopkingsarchive.com
• Include clear photo or video evidence of the issue
• Include your order number and a brief description of the problem
Once the issue has been reviewed and approved, we will provide a replacement or full refund at no additional cost.
Returns & Refunds
Refunds are issued for verified cases including:
• Damaged or defective products
• Incorrect items received
Approved refunds will be returned to the original payment method.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason.
To be eligible:
• The item must be unused, unworn, and in its original condition and packaging
• Proof of purchase is required
• Customers are responsible for return shipping costs
Once the returned item has been received and inspected, your refund will be processed to the original payment method.
Company Information
King’s Archive is owned and operated by JF Capital LLC.